During my annual service I ordered an Ecobee thermostat that was installed quickly and the technician showed me how to set the app on my phone. Several days later I was out of town and received an alert that there was an issue with the temperature in my house, so I called and Joe had a technician... at my house that afternoon who diagnosed the problem and got my old unit up and running like new. I came home from vacation to a nice cool house thanks to Joe and his excellent professional staff!read more
The only ac company that actually took into account size of house, how many windows, and sun exposure of house when replacing ac instead of just sq footage. Does very thorough yearly maintenance. Service tech. Corey is terrific.
I have used Independent Air for maintenance at our rental house in Tampa for years now. I can always rely on them to remind us annually, work with contacting and scheduling with the tenant and then sending us a convenient online invoice. I have been so impressed with their customer service!
Knowledgeable with a willingness to plainly answer all my questions.This is not a rush job. The technician took his time to get everything done right and even cleaned up afterwards. Very professional. I trust this company!
I just had my third annual service yesterday on one AC unit, my business is having its fifth annual service on three AC units today (one of which Independent Air installed), and my parents are having their second annual AC service on two AC units (one of which Independent Air installed). See the... pattern? When you find a trustworthy business, you keep coming back!read more
Family owned business that trains good values, knowledgeable and knows how to treat customers. Have not had a bad experience yet.
The maintenance plan is not just a 5 minute check they work on the unit and really go through the system.
What a wonderful experience! I called and within an hour a technician was here and had us cool again. He even went out of his way to see if the part that went bad was under warranty. Unfortunately it wasn’t, but the pricing and service was fair and speedy. They will definitely find a spot on my... speed dial! Thank you.read more
What a pleasant experience dealing with a company that does what they say they're going to do. There were no surprises they cut me a breast of what was going on and the job was completed on time. The inspector came after the job was completed and told me they did a great job. Evan a company do what... they say they're going to do is a rare commodity these days.read more
We have been customers of Independent Air for 3 years now and have been both well satisfied as well as impressed. They stand out for integrity, professionalism, competence, courtesy and ethics. We heartily recommend them and especially technician Shakori. It is truly a pleasure to do business... with them.read more
Jerry and Michelle were very prompt, courteous and respectful. I chose Independent Air on the high recommendation of a friend that used them. Being new to the area I like to use companies that someone recommends and be sure I was not disappointed. They are now my A/C company.
Jerry’s a wonderful technician! With that said, Independent Air as a whole is always a phenomenal company to do business with. Their attention to detail, and knowledgeable staff make every interaction and appointment painless and pleasant.
Our technician Koa did a fantastic job on the maintenance of both AC units. They are honest, reliable and are overall just great people. I have used other companies in the past and not had the same level of customer service or confidence in the work as I do with Independent Air.